Thinking can be used to:

  • Understand the needs of the different stakeholders
  • Encourage frequent modelling and sense-checking of ideas
  • Engage stakeholders in participatory research to further improve concepts
  • Promote effective interdisciplinary collaboration
  • Provide teams with a repeatable way to innovate

Who should attend?

Those who wish to accelerate innovation within their organisation who are interested in Design Thinking or those who want to improve their skills in the areas including:-

  • Designers, researchers, user experience professionals, marketers, consultants, engineers, product managers and learning professionals interested in Design Thinking
  • Business, non-profit, government and academic leaders involved in embedding innovation into their organisations

Workshop Overview

This workshop will offer a selection of tools and methods from the following:

  • What we think we know – Stakeholder mapping
  • Knowing more – Interviewing/Contextual research
  • Using what we know – Rapid Concept Modelling/Co-creation
  • Testing what we know – Usability Testing/Heuristic Review

The course will offer:

  • Practical and hands-on with a focus on learning-by-doing, using several different practice exercises that combine individual work with small group collaboration
  • Taught by experienced practitioners working in product, service and experience design
  • Flexible framework and methods relevant to different industries and design challenges, inc digital products, physical products, services, processes and policies and applicable across the entire product/service development lifestyle (front end and back end)